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Just Dropped 🔥 Terms of Use Shipping Policy Return and Exchange Policy Payment Policy Privacy Policy

Return and Exchange Policy

Return & Exchange Policy

Effective Date: July 25, 2026


At Crowmo, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following policy.


1. Return & Exchange Period

You may request a return or exchange within 3 days of receiving your order.

Requests made after this period may not be accepted.


2. Eligibility

To qualify for a return or exchange, the item must:

  • Be in its original condition.
  • Be unworn, unused, and unwashed.
  • Have all original tags and packaging.
  • Show no signs of damage, stains, odors, or alterations.

Crowmo reserves the right to reject any return or exchange that does not meet these conditions.


3. Exchanges

- If you wish to exchange an item because you changed your mind, the customer is responsible for all exchange shipping costs.

- The replacement item will be shipped after the returned product has been inspected and approved.


4. Returns & Refunds

- Returns are accepted only if the product is returned in the same condition in which it was delivered.

Once the returned item passes inspection, your refund will be processed using the original payment method whenever applicable.

- Refund processing times may vary depending on your payment provider.


5. Incorrect or Damaged Orders

If you receive:

  • The wrong product.
  • A defective product.
  • A product damaged during delivery.

Please contact us as soon as possible and include clear photos of the issue. If the issue is confirmed to be our responsibility, Crowmo will cover the necessary replacement or return costs.


6. Non-Returnable Items

Items cannot be returned or exchanged if they:

  • Have been worn, washed, or altered.
  • Are missing tags or original packaging.
  • Show signs of misuse or damage caused after delivery.


7. Contact Us

If you need assistance with a return or exchange request, please contact our customer support team before sending any item back.